AI-Powered Project Status Communication
Keep every client informed at every milestone — AI that generates and sends structured project updates automatically, in your brand voice.
How much of your project management time is spent communicating status to clients rather than actually managing the project?
What is the problem?
For businesses delivering complex projects — construction, fit-outs, manufacturing, consulting, creative work — client communication is one of the biggest time drains in the process. Every milestone requires an update. Every delay requires an explanation. Every change requires notification. It's not difficult work, but it's constant, and it falls to your most experienced people because they're the ones who know where things stand.
How does AI solve this?
We build an AI-powered project communication system that automatically generates and sends structured status updates to clients as project milestones are reached. When manufacturing starts, the client is notified. When delivery is scheduled, they receive the window. When an issue arises, a clear explanation goes out immediately — in your brand voice, with the relevant details, without anyone on your team writing it.
How does this work in practice?
1. Map your project milestones
We define the key stages in your delivery process and the message that should go to clients at each stage.
2. Connect to your job tracking system
The system watches your project management tool for milestone triggers — a status change, a completion date being set, or a specific field being updated.
3. Generate the client update automatically
When a milestone is hit, the AI drafts the appropriate client communication: the right information, the right tone, the right next steps.
4. Review or auto-send
Your team can choose to review before sending or set high-confidence updates to go out automatically. Complex communications always get a human check.
5. Handle inbound client questions
Where clients respond with questions, the AI prepares a draft response based on the project status.
What are the benefits for your team?
Clients stay informed without your team doing the informing
Proactive updates mean fewer inbound calls that interrupt your team's actual work.
Improve client experience significantly
Clients who are consistently informed feel more confident and generate fewer escalations.
Ensure nothing gets missed
Automated triggers mean no milestone goes without a client communication.
Build a professional reputation for communication
Consistent, well-structured client updates signal an organised business.
Works across industries
Construction, manufacturing, interior design, consulting, engineering — any business delivering phased work to clients.
Ready to explore this for your team?
Let's have a no-obligation chat about how this could work for your business.
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